Privacy Policy

  • ABOUT THIS POLICY
  • Fine Wine Partners is committed to protecting the privacy of any personal information it holds about individuals in accordance with the applicable laws. Fine Wine Partners has implemented measures to comply with its obligations under the relevant Australian and New Zealand privacy laws.
  • Why does Fine Wine Partners collect my personal information?
  • Fine Wine Partners collects your personal information to allow it to perform its business functions. For example, Fine Wine Partners may collect your personal information to enable you to participate in a Fine Wine Partners promotion or to allow Fine Wine Partners to market its current and future products and services to you.
  • What personal information does Fine Wine Partners collect?
  • The types of personal information Fine Wine Partners collects will depend on the nature of your dealings with Fine Wine Partners and may (but does not always) include:
    1. your name;
    2. gender;
    3. date of birth;
    4. address;
    5. personal and/or work contact details (e.g. phone numbers and email addresses); and/or payment details (e.g. credit card number).
  • If necessary, Fine Wine Partners may also ask you to provide it with additional personal information from time to time.
  • Importantly, Fine Wine Partners does not collect any personal information it does not need to perform a business function, and generally it will not collect any information about you without your prior consent.
  • What if you don't provide Fine Wine Partners the personal information it requires?
  • If you can't, or won't, provide Fine Wine Partners with the personal information it reasonably requires, Fine Wine Partners may be unable to provide you with the information, goods or services you have requested.
  • How does Fine Wine Partners collect my personal information?
  • Fine Wine Partners tries to collect personal information directly from you. That collection generally occurs when you:
    1. request information from, or have dealings directly with Fine Wine Partners or one of its related companies;
    2. participate in a competition or trade promotion conducted by Fine Wine Partners or one of its related companies;
    3. participate in a survey conducted by Fine Wine Partners or one of its related companies
    4. purchase tickets or merchandise from a website operated by Fine Wine Partners or one of its related companies;
    5. access or request information from Fine Wine Partners' website or the website of one of its related companies; or
    6. provide information to Fine Wine Partners customer service call centre. In some circumstances however, Fine Wine Partners may also collect your personal information from third parties, but where it does so, it will ensure that it acts in accordance with relevant privacy laws. Fine Wine Partners will take reasonable steps to ensure that you are aware of the purposes for which it collects your personal information.
  • How does Fine Wine Partners use my personal information?
  • Fine Wine Partners uses your personal information for purposes including (but not limited to):
    1. providing you with the Fine Wine Partners goods or services you request;
    2. promoting and marketing Fine Wine Partners' current and future products and services to you;
    3. informing you of upcoming events, special promotions and offers, discounts and other matters which Fine Wine Partners considers may be of interest to you;
    4. conducting research (including but not limited to client surveys) concerning Fine Wine Partners' current and future products or services; and
    5. to improve the operation or navigation of Fine Wine Partners' website.
  • Fine Wine Partners may also use your personal information for other purposes not listed above which will be made obvious to you at the time Fine Wine Partners collects that information, or for such purposes as may be required or permitted by law.
  • If Fine Wine Partners uses your personal information for direct marketing purposes, all correspondence sent to you by Fine Wine Partners will give you the opportunity to "opt out" of receiving any further direct marketing correspondence.
  • Will Fine Wine Partners give your personal information to anyone else?
  • In providing you the information, goods or services you request, Fine Wine Partners may be required to disclose your personal information to:
    1. Fine Wine Partners' related companies (including those located in Australia and New Zealand); and
    2. Fine Wine Partners' consultants, contractors and service providers performing services including (but not limited to) legal and accounting services, credit reporting, mail-house, transport and printing services.
  • Other than those third parties referred to above, Fine Wine Partners will not disclose your personal information to any other third party unless it has reasonable grounds to believe:
    1. you have authorised Fine Wine Partners to do so;
    2. your safety, or the safety of others in the community, is at risk; or
    3. Fine Wine Partners is required or permitted by law to do so.
  • If Fine Wine Partners provides your personal information to a third party, Fine Wine Partners generally requires the third party to protect your personal information in the same way Fine Wine Partners does.
  • Is my personal information secure?
  • Fine Wine Partners takes reasonable steps to ensure personal information it holds about you is protected from risks such as loss, unauthorised access, use, destruction, modification or disclosure. Fine Wine Partners only permits its authorised personnel or consultants to access your personal information for legitimate business purposes.
  • No data transmission over the internet is totally secure. As a result, any personal information you send to Fine Wine Partners over the Internet (including via email) is sent at your own risk.
  • If Fine Wine Partners determines it no longer requires your personal information, Fine Wine Partners will take reasonable steps to de-identify or securely destroy that information as soon as practicable.
  • Your rights of access and correction
  • The accuracy of your personal information is important. Fine Wine Partners takes reasonable steps to ensure personal information it holds about you is accurate, complete, up-to-date, relevant and not misleading. If you believe that any personal information Fine Wine Partners holds about you is incorrect, please contact Fine Wine Partners' Privacy Officer by email to enquiries@finewinepartners.com.au with details of the relevant updated information.
  • You have a general right to access the personal information Fine Wine Partners holds about you. You may contact Fine Wine Partners' Privacy Officer to request details of your personal information by email to enquiries@finewinepartners.com.au. Fine Wine Partners can deny your request in some circumstances and if it does so, will provide you with written reasons for that denial.
  • While there is no fee for requesting access to the personal information Fine Wine Partners holds about you, Fine Wine Partners reserves the right to charge a reasonable fee for the preparation and provision of that information to you.
  • You also have the right to request the correction of personal information which Fine Wine Partners holds about you. You may do so at any time by contacting Fine Wine Partners' Privacy Officer by email to enquiries@finewinepartners.com.au. Fine Wine Partners does however reserve the right to refuse to correct your information in some circumstances. If Fine Wine Partners refuses to correct any personal information about you, and subsequent agreement cannot be reached between the parties on this issue, you may request that a note or statement regarding the correction requested be attached to your personal information
  • Changes to this privacy policy
  • Fine Wine Partners reserves the right to change this Privacy Policy from time to time. If Fine Wine Partners changes this Privacy Policy, it will post a copy of the updated policy on this website and your continued use of this website following that posting will constitute your acceptance of the terms of the updated policy.
  • How do I obtain more information or lodge a privacy complaint?
  • If you:
    1. require further information regarding this Privacy Policy or any other steps Fine Wine Partners has taken to protect your personal information or privacy; or
    2. have any concerns or a complaint regarding Fine Wine Partners' privacy practices or its management of your personal information, Please contact Fine Wine Partners's Privacy Officer by email to enquiries@finewinepartners.com.au.
  • Fine Wine Partners will endeavour to respond to you within 20 business days.

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